Security

Security and compliance

Understand access controls, workspace data handling, and audit evidence. Review the documentation and request the SOC 2 Type II report for your vendor assessment.

SOC 2 Type II

Immersa, the company behind MarcoPolo, is SOC 2 Type II compliant. The compliance report is available on request under NDA.

Request the SOC 2 report

Access and credentials

Identity, connection grants, and task scope

The caller’s identity determines which connections it may use. Source permissions apply through the credentials used for each connection, and configured task policies can narrow access further. Sharing a connection does not automatically reproduce each recipient’s personal source permissions.

Explore access control

Credentials stay out of the model

Credentials are encrypted and used only in a privileged execution layer. They are never passed to the model, written to logs or conversation history, or shared between users.

Credential security documentation

Workspace data and model training

Query results and files persist

Queries run against your existing systems. Retrieved results, downloaded files, scripts, and artifacts can persist in the workspace across sessions. Removing a connection stops new queries; previously saved results may remain in the workspace.

Data handling documentation

Deployment and oversight

Hosted or in your cloud

Use the hosted service, or deploy in your own AWS, Google Cloud or Azure environment, or on premises on VMware or OpenShift. VPC peering, PrivateLink and regional deployment are available.

Deployment documentation

Activity and evidence for review

Review identity, connection, action, and outcome in activity records and OpenTelemetry logs and traces. Administrators can review organization activity and export the events shown. Full tool responses are not captured in traces by default. Support access to workspaces is restricted to authorized operations with audit logging.

Audit documentation

Questions about your deployment, data handling, or security assessment? Contact our team.